FAQ

FREQUENTLY ASKED QUESTIONS

I bought a pattern - where can I find the PDF download?

Right after your purchase, a download link for the PDF pattern(s) will be sent to your email. If you don’t see it, please check your spam or junk folder.

Can I use your patterns to sell finished items?

Yes, you may sell finished items made from this pattern as long as they are handmade by you in small quantities and proper credit is given to the designer.

Please include the following in your product description (and on any sales tags if possible):

“This crocheted product is handmade by [your name] from a design and pattern by Garnknuten, Veronica Lönnqvist / www.garnknuten.com.”

I didn’t receive the email with my pattern. What should I do?

Please check your spam or junk mail folder first. If you still can’t find the email, contact me at [hello@garnknuten.com] with your order number and I’ll resend it to you.

I downloaded the pattern, but I can’t open the file.

Our patterns are PDF files. Make sure you have a PDF reader installed, such as Adobe Acrobat Reader. Most smartphones and computers come with one pre-installed. If you're still having issues, feel free to reach out to me [hello@garnknuten.com].

Are the patterns written in UK or US crochet terms?

All patterns are written in US crochet terminology. Make sure to check the abbreviations section in each pattern for clarification.

What skill level is required for your patterns?

Most patterns includes a recommended skill level (beginner, intermediate, or advanced). If you’re unsure, feel free to contact me for guidance before purchasing [hello@garnknuten.com].

Can I get a refund on digital patterns?

Due to the nature of digital products, I do not offer refunds on PDF patterns. Please read the product description carefully before purchasing.

Do you offer pattern support if I get stuck?

Absolutely! If you have any questions while working on a pattern, feel free to contact me at [hello@garnknuten.com]. I'm happy to help!

Can I share the pattern with a friend?

No, each purchase is for personal use only. Please do not share, distribute, or copy the pattern. If your friend would like the pattern, kindly direct them to our shop.

I’m a crochet teacher. Can I use your patterns in my classes?

Yes, you’re welcome to use my patterns for teaching purposes. However, each student must purchase their own copy of the pattern - sharing or distributing copies is not allowed. If you contact me in advance, we’re happy to provide a discount code for your students. Please reach out to [hello@garnknuten.com] to arrange this.

I own a yarn shop. Can I sell your patterns in my store?

Yes! Yarn shop owners are welcome to sell printed copies of my patterns. I offer wholesale pricing for physical copies. Please reach out to us at hello@garnknuten.com to discuss wholesale options and place an order.

Do you offer patterns in other languages?

Yes! Some of our patterns are available in multiple languages. Check the product description to see which languages are included.

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